Union Bank Of India — debit card not provided but linked to account without any notification

I received a debit card from union bank of india in a unsealed-broken state, due to which i returned it. Bank took no further actions but linked the same debit card to my account without notifying/informing me. I dont have the card with me but its linked to my account.
I need the bank to issue me a new debit card and then link that card to my account unlinking the other card which i dont have or issue me the card which they have linked.
Though like stated earlier, the cvv was exposed as the card was in a unsealed envelope/cover.
I've been following up on emails with the bank's debit card team, cgo and agm and other officials, from long. However, none of the mails are answered/acknowledged.
Hoping positive responses from ubi team.
Was this information helpful?
No (0)
Yes (0)
Union Bank of India customer support has been notified about the posted complaint.
Oct 23, 2018
Updated by Sush_J
CGO is helping by looping various teams, no response from any of the teams, personnel involved.
Disappointing state of affairs concerning resolution of complaints at Union Bank of India.
Complaint comments 

Comments

When I was trying to generate upi pin...It was showing invalid debit details even I was entering correct details.i have tried so many times

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Union Bank of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3521
    Pending
    0
    Resolved
    408
    Union Bank of India Phone
    +91 22 2575 1500 [Call Centre]
    +91 80 2530 0175 [Call Centre]
    +91 22 2289 2000 [Board]
    Union Bank of India Address
    Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Union Bank of India contact information