Union Bank Of India — I haven't received the refund from flipkart

On 14 november 2018, i booked an item from flipkart and made its payment online by my debit card, but i returned it because it was not well or unfit. The company sent a message to me that the refund has been made on 29 november 2018 with bank txn id: 5422036466166495804084 and auth code: 066741, but i haven't received the refund yet. The bank's customer care representative is saying that we can't solve this problem but company can. The company's customer care representative is putting this entire problem on bank's shoulder. Nobody is willing and trying to solve this problem in bringing my refund back. Kindly help me to get my refund.
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The petitioner has complained family pension at correct rate as per this circular no 550 date 04/02/2016 and 570 date 31/10/2016

Bhuwaneshwar's reply, Jan 11, 2019
Please resolve shortly

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