Union Bank Of India — issue about not credit debited amount while using atm

Address:

Loni kalbhor, Taluka-Haveli, Dist-Pune, Pune, Maharashtra, 412201

Dear sir/madam
I was trying to withdraw money of rs.2000rs from union bank of India's ATM date at[protected]
unfortunately that time electricity or light gone during transaction processing and I got text massage of debited 2000rs. from my account..but I dont get money..I contacted to my branch so they told me to wait till 24hours..

so I wait till 24hrs but even after 24hours amount not credited so I call the Union bank toll free number and they registered my complain via call regarding this issue..they promised me your issue will be solve within 7days..

My complain no. was [protected]
Complain date:[protected]

They told me your amount will be credited within 7days..

But even after 7days nothing happened my issue is still not get resolved..

so I contacted Consumer Helpline about this issue and they also lodge my complain..
Consumer help complain no.is
1866495 date:[protected]

My issue is still not resolved even after 19days...pls help