Union Bank Of India — Money dispute

Address:V.P.O BAIYANPUR, V.P.O BAIYANPUR

Sir I transferred money on 11th. In the merchant account and that money has not yet reached the account of the next person. I went to the bank's site and talked to customer care, then say that we have been processed from here, but the process has not been done here and talked to customer care on Google. He was saying that bankers can refund it, so please help me sir. Hhhh
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