Union Bank Of India — mpassbook related

SIr,
I had already load mpassbook in my mobile, This was work properly. But a month later my mobile was formatting due to some problem.After that I Download this app in my mobile again but it does not load.I Follow the process which given by this app but it does not Proceed.
Process I Follow:
Open the app mpassbook
select language (English)
Proceed
Then enter Registered mobile no
then Proceed
after that it check the OTP status
after few times it shows Unable to contact bank, Try again later

Please help me how to load this app in my mobile
Thank you
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Union Bank of India customer support has been notified about the posted complaint.
Aug 10, 2017
Updated by Bubuni
SIr,
I had already load mpassbook in my mobile, This was work properly. But a month later my mobile was formatting due to some problem.After that I Download this app in my mobile again but it does not load.I Follow the process which given by this app but it does not Proceed.
Process I Follow:
Open the app mpassbook
select language (English)
Proceed
Then enter Registered mobile no
then Proceed
after that it check the OTP status
after few times it shows Unable to contact bank, Try again later

Please help me how to load this app in my mobile
Thank you
Complaint comments 

Comments

Sir,
I am dharmendra maddheshiya . On 09/08/2017 time - 14: 47 . By using union bank of india UPI. I transfer money to my brother but money is debited and stil showing transaction is failed . Sir, HELP ME AS IT IS POSSIBLE .it's college fee of my brother.

Txn ID - UOB296CCFC00F594A23B15DA11E58E50B9C
TxnRefId :[protected]

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