Union Bank Of India — not getting of refund in ubi account no. [[protected]] ifsc code - ubin0553514.

Address:Lucknow, Uttar Pradesh, 226001

My self himanshu, i ordered a product (Jbl speaker worth rs. 1, 699/-) from amazon on 24 jan. 2018. But my product was totally defected so i returned the same on 05th feb. 2018 amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 05th feb. 2018, but yet i didn't get any message from my bank that for any transaction for rs. 1, 699/- i called to amazon and they provide me a reference no. "[protected]" for my transaction. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "[protected]]") so i want to do charge dispute file. My amount is rs. 81, 699/-.
Mobile no. [[protected]] my account no. Is [[protected]] and ifsc code - ubin0553514.
Please help me to credit my refund rs. 1, 699/- in my account. Please file charge dispute. Kindly help.
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