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Union Bank Of India — Online earned money didn't credited my account

Address:530029
Website:unionbankofindia.co.in

I had put my money in binary options and won some profit in them i withdrew but it didn't credited my account. I contacted both bank and binary option customer care. Binary option customer care said to contact bank have to process and provided batch and arn numbers for my withdrawal but bank say that it not their responsibility to process my money. Please help
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I lost my registered mobile number .i went to bank for changing number .tgey changed my number but still otp goes to my old number. i trying to resolve this form 20 April. they say call to customer care .but whenever i call to customer care they register complaint but never resolve problem.they are asking 2more days from last month.
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