Union Bank Of India — Online Saving A/C Not Opening

I have opened online saving a/c in IIT Kanpur Branch. As when I go to the bank for other process the employee said that you have bought a print out of online saving a/c application then I said why it is required as he can also track my application in the system. I have all the documents with me. Then they told that he has no internet access and misbehaves with me. So please take care of this complaint. The govt. employee took benefit of this job and then misbehaves with the customer. Please do some action upon bank manager also He cannot come at bank time. His cabin was empty at time of 12.00 PM.
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