Union Bank Of India — payment failed during the transaction refund not received yet

Address:Jabalpur, Madhya Pradesh, 482002

Dear sir,
I have two complaint is as the follow :-
1. I have used ubi atm card on 29/09/2017 to during fuel filling station in my bike from handa petrol pump, jabalpur payment failed during use swipe machine and deducted balance from my saving a/c no. [protected] of rs. 240/- in two times (240/-+240/- = 480) because tried to two times swiped but payment status declined. Next day i complained filling station of handa petrol pump, jabalpur they after checked his records said not received payment from my account but i have not got refund yet from union bank of india.
2. On 26/10/2017 i was booking of movie ticket from “book my show” of golmal again but using during the payment gateway for payment o[censored]nion bank of india atm payment failed of amount rs. 477/- in two times (477/-+477/- = 954/-). But not refund found yet from union bank of india.
I humbly request you to kindly registered my complaint and resolve as soon as and refund my total deducted amount of rs. 240/-+240/-+477/-+477/- = 1434/- (One thousand four hundred thirty four only).

Yours sincerely
Nitin shrivastava
A/c no. [protected]
Cust id :[protected]
Mobile no. [protected]
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Union Bank of India customer support has been notified about the posted complaint.
Nov 07, 2017
Nadim Rock's response
please accept our request soon
Complaint comments 

Comments

Your a/c no. XXXXXXXX6462 is debited for Rs.459.00 on[protected]UPI Ref no[protected]
above sms got from UBI, I have recharged yesterday of rs 459 but not successful done recharge, it has beeb dedected our cash,
bank Account [protected]
baranch name mango
Bank Holder Md Nadim Ahmad
pls resolve our problem
I Swiped my debit card the beneficiary has not received the money but my account debited

Please resolve the issue
Thanking you in advance
Hello,
Union Bank I’ll extremely requst to for my due money transaction for more help my complaint no. Is 98136630
Please reslove my problem as soon as you can
Thankful to union bank hope you understand me .

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