Union Bank Of India — Payment not received by Beneficiary and amount not reverted.

Address:Union Bank of India, Rajkamal square, Amravati, Dist Amravati

Date of incident: 08.02.2021
Client/ Beneficiary: Podar International School
Website: https://www.betweenus.in
Payment Gateway Used: IBIBO web pvt Ltd
Description: I initiated a payment of Rs.8447/- through www.betweenus.in portal using the payment Gateway- IBIBO web pvt Ltd already provided on portal. The amount is debited and the sms is also triggered on mobile no. However, the receipt could not be generated. Now, amount is not received by client nor it is reverted back to my account.
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