Union Bank Of India — poor people operation

Address:

Mumbai City, Maharashtra, 400022

Dear sir,
I am account holder of sion branch my account number is [protected] this saving account,
Sir i have deposit in atm cash machine sum of rs. 10000 in front of atm guard but money was stuck in machine & guard says money stuck, so you fill one form that he given me & submitted all the details & very next day i got msg confirmation which screenshot i attached in this mail, this incident was happens on 17/08/2018
Reference no.[protected],
Sir i am a middle class person & 10000 was much more value for me, now its more than 20 day & in bank they confirm me u will get money in 10 days, but in bank to person (Mr. Swapnil in sion branch) when we visit he always told senior manager are out of station in banglore when he came we see the matter,

Sir this is my humble request look into this matter & take some prior action
My cell number is [protected]