Union Bank Of India — refund electricity bill of rs 425.00

I deposited my electricity bill of rs 425.00 online through amazon on december 27, 2018, but the transaction could not be completed. Amazon sent sms to me on same day that bill payment for jvvnl failed, the amount of rs 425 will be refunded to union bank a/c. On my visa card no. [protected]. They also sent refund ref no.74332748362836164457852. So far the amount has not been credited despite 10 working passed.
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Sir mere no. [protected] date 07/01/2019 ko ek call aaya tha es no. se [protected] jo paytm ke throw aaya tha aur usane mere debit card ke sare details le liye aur mere account se 800 Rs. Cut gaye mere account me available balance 30.88 Rs. Hi rah gye please help me
Saury Singh's reply, Jan 9, 2019
Sir mere no. 8707734235 date 07/01/2019 ko ek call aaya tha es no. se 6291404197 jo paytm ke throw aaya tha aur usane mere debit card ke sare details le liye aur mere account se 800 Rs. Cut gaye mere account me available balance 30.88 Rs. Hi rah gye please help me
Dear sir today my friend went your brand for transfer 3500 in my a/c . But by mistake he has entered worng a/c no.
My A/c no. [protected] but he 2206 four last digits. I requeste you please help me to return back my money...

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