Union Bank Of India — reversible amount still not credited...

On 11/01/19 @7:59.05 pm i have transferred rs 5000 to my friend account through unionbhim app, it has deducted in my account, in my friend account statement it is showing reversal transaction again to my account, but still the reversable fund i did not get, please do needfull i want my money back, as it is very urgent for hospital purpose, please resolve this as soon as it's very emergency...
My account no [protected]
Ifsc ubin0541494
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I paid my daughter's fees for KvS Bhandup on 7th January 2019.
When I tried to print receipt of the same from PRINT RECEIPT option, it shows MISMATH STUDENT DETAILS.

Student uid - [protected]

How can I get the receipt of the fees paid ?

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