Union Bank Of India — union bank upi app - wrongly entered virtual address

Address:	Mumbai City, Maharashtra, 400022
Website:	Union Bank UPI APP

As i already mentioned i have by mistakenly entered wrong virtual address. I know its my mistake that i should check address before doing transaction but at least customer care should respond to the query because i am geniune customer and it just first mistake but they dont even care to respond when i call to customer care they says mail to [protected]@unionbankofindia.com. They cant help me. I mailed this adress since last 1 month but i didnt got any response. The amount is not minimal. Please at least respond to my query.

My virtual id is vaishali. [protected]@unionbankofindia. I have initiated a transaction for [protected]@sbi on[protected] for amout 10000 rs. But i entered virtual address by mistakenly wrong. Kindly reverse my transaction and find attached sms for reference.. Kindly revert as soon as possible.

Dear customer your virtual id vaishali. [protected]@unionbankofindia linked to a/c no. Xxxxxxxx8421 is debited for rs.10000.00 on[protected]Upi ref no[protected]