Unionhost.com — unionhost :deleted my all websites backup | |||
Unionhost deleted my all websitebackups and files from last 7 days i'm raising tickets and calling on their given phone number but the are not fixing the issue. And also not listening. Look bellow conversations with them: world famous Client Hi, it's already 10 pm passed but still facing the same issue. pleasegive me all the backups of my websites. 30/03/2019 (15:00) Shanmugavel E Staff Dear Sir, Sorry for an inconvenience Due to Hard disk failure in kir server now we have started to restore all the files from backup which is on process and today before 10 pm all the problem will be resolved Kindly I request you to co-operate with us Regards, Shanmugavel E Unionhost.com Customer Care:[protected], [protected] Email : [protected]@unionhost.com 29/03/2019 (14:11) world famous Client Please help me to fix the issue why my all websites are not opening and even cpanel is not opening and also showing error "SSL is not detected" Shanmugavel E Staff Dear Sir, Sorry for an inconvenience Due to Hard disk failure in kir server now we have started to restore all the files from backup which is on process and today before 10 pm all the problem will be resolved Kindly I request you to co-operate with us Regards, Shanmugavel E Unionhost.com Customer Care:[protected], [protected] Email : [protected]@unionhost.com 29/03/2019 (19:03) world famous Client Hi it's already 7PM as per your update but still facing the same issue please help me it's urgent and i can't wait anymore if you need some money i will pay you but please make my websites live now please help me please please please.. 29/03/2019 (13:38) Radhika B Staff Hello, I certainly understand your frustration, Please accept my sincere apologies. We will make every effort to see that this never happens again. We appreciate your business and will do everything we can to serve your needs. I extend my own apologies for the inconvenience this problem has caused you . Running a complete hardware check: This option involves the testing of all hardware including drives, RAM, CPU, network card and, if one is installed, the hardware RAID controller. From past experience, this test takes approximately 10 to 14 hours depending on the server configuration. In certain cases it may take longer. Please note that your server will not be accessible during this time. So, By today evening at 7 pm it will be fixed .kindly co operate with us .Once it is done we will let you know via mail . Regards, Radhika B Unionhost.com Customer Care:[protected], [protected] Email : [protected]@unionhost.com You rated this response 28/03/2019 (18:30) world famous Client Please help me why my websites are not running and also not opening cpanel 28/03/2019 (18:08) world famous Client Hi please help, My any website is not running now fix it asap and also cpanel is not opening IP Address: 110.172.165.202 ok! i was hosting 15 websites on it its 1.2gb data were on it. now it's already 7 days gone but they are not fixing the issues and also not giving my backups. and now just cutting my calls how can i get justice should i go to police station for this? Union Host: Free Web Hosting Services for Sites in India https://unionhost.com/ Was this information helpful? | |||
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