Unique Identification Authority Of India [UIDAI] — action not not introducing kyc verification through 16 digit virtual aadhaar id

I was told by UIDAI that prior to 1-7-18 they could not enforce any action against Mobikwik which is still insisting on 12digit Aadhaar and eating up or forfeiting the cashbacks of loyal customers more so by preponing the so called expiry dates of cashbacks .
Now it is clear that virtual Aadhaar verification has been mandatory on companies but UIDAI has nothing till now to enforce the same and save the citizens from being cheated by fraud companies.
I had personally talked to UIDAI regional office in June and they had confirmed that they would take action against mobikwik but till date mobikwik has not inserted virtual Aadhar Id for verification in its apps and is continuing scotfree .Request to take immediate action to the government of this democratic country
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Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
Jul 21, 2018
Updated by Kannuu
I have tried calling UIDAI Ranchi many times but nobody attends to the calls -earlier I was told that prior to 1-7-18 UIDAI could not take action against Mobikwik but enforcement for virtual Aadhar ID would be possible w.e.f.1-7-18.
However I find mobikwik is still insisting on KYC verification through actual 12 digit Aadhaar CARD NO.and is not accepting virtual Aadhaar ID and on that pretext eating away our cash backs which strangely now have a preponed expiry date by 2 months -I fail to understand why UIDAI is not enforcing action against mobikwik and not compelling the company to reinstate all the cashbacks -cashbacks atd money and money cannot have an expiry date-it is the government’s duty to safeguard the interests of the citizens of democratic India
Feb 16, 2019
Updated by Kannuu
Useless authority -doesn’t reply to e mails not picks up the phone -not even a single executive and the companies are still befooling us
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I have got otp number to my number with out my knowledge I think someone is trying to hack or do something by using my aadhar Details.

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    Unique Identification Authority Of India [UIDAI] Phone
    +91 11 2348 1126 [Delhi]
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