Unique Identification Authority Of India [UIDAI] — change of registered phone number to other number

Address:

Chitoktak , Tura, West Garo Hills, Meghalaya, 794001

I miss akimchi wenbera g momin had enrolled twice for aadhar card on having enrollment no 1108/17533/00744 and 1020/60911/00862 but has not receive aadhar card till date ie15 january 2020.

So i approached the enrollment centre with necessary documents located in our town tura, west garo hills, meghalaya 794001 near deputy commissioner’s office and briefed them about the situation. They check the aadhar through my enrollment id and it has been showing active but neither we can download or make necessary changes as the otp is required to verify. As i dont the registered phone number with me ie. [protected] (Aircel) that had been stopped permanently by the company itself. Since we are aware that the whole aircel services had closed till date, i neither can apply to retrieve my old number nor can i apply the same in other networks which i had already enquired. The change of phone number is being required by me to request and verify the same through otp.

So i requested the enrollment centre to change my old registered number to my current phone number tob which they refused. Then i contacted the customer care o[censored]iai ie 1947 having complaint request no[protected] to which they instructed they can’t do anything about it and instead told me to go and do the necessary things done at the enrollment centre only. I once again went to the same enrollment centre and told them about it to which they refused again and said they cannot do anything about it.

So i request you the consumer court to kindly solve the issue urgently as the aadhar card is being required by me for necessary work.

Regards,
Akimchi wenbera mary g momin
Contact no - [protected]