Unique Identification Authority Of India [UIDAI] — Online Request for Address update

My address is not yet updated I’ve logged a request on the 7 July till date no resolution.. I’ve followed up multiple times raised 3 complaints still no resolution I want my refund the same happened in the paste probably the dept would have to change the customer service management.. if not the govt who would help us when we are taking our precious time to update and stay updated govt does not want to support or cooperate. One excuse always that the servers are down call later even the technology side is bad