Unitech Arcadia — i8 earpods i8 earpods i8 earpods unitech arcadia product damage/ wrong product / no response from the company

I ordered i8 earpods on dated 07.02.2019 with order IEP72851 on i8 earpods page, company’s mentioned address on invoice is i8 earpods unitech arcadia, office no 814-b, sector 49, gurgaon, haryana.

First, i received it from blue dart courier on dated 08.02.2019 and found i7s earpods inside where i ordered i8 and also looks like used and not working properly.

So i tried to contact the company through the mentioned email id (I. E. [protected]@i8earpods.com the only mentioned contact detail on website and invoice) for return and refund but neither received any mail response nor any contact number available on website or on invoice. I sent many mails to them even through their website directly but in vain.

There is no revert back yet, i have been searching for return order option but it is not present in there website www.i8earpods.com. return policy is there on the website but no return option is available, they have mentioned that within 3 days of delivery return can be done but since delivery i am trying but couldn’t find any return or refund options.

As i have paid Rs. 1500, so i need my refund from them i have mailed them but there is no revert from their side even there is no customer care helpline no. Is available.

If someone can help anyhow, feel free to reply or mail me at [protected]@gmail.com