United Bank Of India [UBI] — cash did not get dispensed but amount not debited twice from my account

Address:

Kolkata, West Bengal, 700006

Respected Sir/Madam,

This is to inform you that I, Mr. Joy Ghosh, UBI ACcount no :[protected] Nimtalla Branch, Kolkata-700006) had used my rupay debit card to transact an amount of Rs. 10, 000 on 16th October, 2017 around 6:20 PM. But the Atm did not dispense cash and the money got deducted Rs. 10, 000. To add to my woe, it got deducted second time, again a sum of Rs. 10, 000 totalling to Rs. 20, 000 from my account. The cash hasnt been refunded to my account yet. Please look into the matter and refund my money to my account.
Thanking You,
Yours sincerely,

Joy Ghosh

A/c No:[protected]

Nimtalla branch United Bank Of India