United Bank Of India [UBI] — denied to withdraw amount by withdrawal slip since, new cheque book not issued

Dear sir,
With due respect, it is intimated that i have been denied to draw amount through withdrawal slip since my cheque is exhausted, although the requisition for new cheque book was submitted well in advance during oct 2017, and my last cheque was issued on[protected], whereas uco bank bkpore adjacent to your bank is allowing to draw amount both by cheque and also by withdrawal slip. Further it is also intimated updated of pass book is made only upto 12.00 pm
Thanking you
Yours faithfully
Rabindra nath dutta
Sb a/c no[protected]