United Bank Of India [UBI] — extra deduction

In the past week whenever i have done any online payment, extra 3 rs are being deducted from my account. It was not so earlier. I want to know why this is the case. Even if i am adding money to paytm or sending money to anyone via text or also paying for online orders, this is happening. Please look into it.
I would like a refund of all the extra money debited.
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Account which from purchase, account holder name Amartya Gupta, account
no[protected], Burdwan branch, ifsc code-UTBI0BUW208.Refund ref.no from amazon[protected]
The worst bank I have ever seen. It deducts money often as compared to other banks. The branch officials are not sincere about customer satisfaction. Also they are not sincere about any product of customer like atm card. I am a customer of Kalna branch (dist-Burdwan). My ATM card was expired and before that date the card was sent to bank (due to post office problem). I went to bank and asked the Dy Manager to handover it. But he refused and told me that a few days were left for the operating card to be expired and he told me to take it later. I thought it was banks responsibility to send me the card before the expiry date of operating card. But I was wrong. A few days later after expiry date I went to bank and he told me that it could not be used anymore. He told me to apply again for ATM card. I am totally dissatisfied with the branch officials. I have account in other banks. They never do these childish behaviour.

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