United Bank Of India [UBI] — harassment by bank staff

Address:

Burdwan, West Bengal, 713301

One of my family member has passed away and to continue his pension for dependant, we need an a/c statement of pension account. Bank staff keeps asking for a new document everyday and keep asking to comeback the next day with new ones. We have talked to branch manager. statement is in system, but they are denying to give a print out without reason.