United Bank Of India [UBI] — money didn't received from atm but account has debited rs 10000.00

Address:Jalpaiguri, West Bengal, 735101
Website:www.consumercompaints.in

Sir,
Myself manoj kumar sarkar an account holder at ubi jalpaiguri branch [0239]. On friday 07/9/18 at 18:09 i tried to withdraw rs.10000.00 from uco bank atm at jalpaiguri mg road using my ubi rupay debit card, but money didn't received from atm but i got a message my account has been deducted rs 10000.00, my question is where is my money? Who is responsible for this fault? I want my money back into my account.
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On 01.09.2018 evening attempt was made to withdraw cash fro AXIS bank ATM at Sreepally from my SB account[protected] in the name of Suman Mandal, , , No money had been dispensed and the screen showed " sorry your transaction can not be completed" but balance, once by 10000 and once by 5000 has been debited from my account
Respected sir, I have done two withdrawals transaction from Mukharjee market UBI ATM, Teghoripara, Nabadwip, approximate time at 9:15am to 9:18am on 01/09/2018. Two transactions were failed saying "sorry unable to process". My card no.4213********9829. But 10000k deducted from my main Balance. Please refund my money. From PRAVATI DOLAI.

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