United Bank Of India [UBI] — money not credited.

Dear sir i am a ubi savings account holder. I transfer rs 3000 through united bhim upi on 9/10/2017 at 6.33 pm to my state bank savings account. But unfortunately transaction failed due to some problem. But rs 3000 debited from my ubi account but not credited payee account. My transaction reference number is[protected]. I complain on 10/10/2017. But still now money not credited in my account. Complain reference number through upi is[protected].