United Bank Of India [UBI] — refund of money for flight ticket booking through paytm app

Address:

742101

I was booking flight ticket on 28.9.2018 at 7:53 pm (Order no. [protected]) of rs. 12626.00 through paytm app. I used money from my ubi account and paid the money but due to some internet connection fault, the payment process failed and ticket could not be booked. Paytm app informed me that the money will be refunded back to my ubi account. However, till now (2.10.2018, 3 pm), the money has not been refunded back. Kindly see into the matter as soon as possible and help me in the refunding of the amount.