United Bank Of India [UBI] — regarding provisional tax certificate for fy17-18

My A/C no. is [protected], name is Joy Saha.
I am having a homeloan with United Bank since[protected]. They are sharing the certificate as per EMI Rs. 13500 although I am having the EMI of Rs. 17000
Constantly asking for tax certificate to have tax benefit, but not getting any response. No one is picking the landline [protected]@[protected], this is Neb Sarai branch in New Delhi.
If I would not have the certificate, I will loose approx 5000 rupees as tax.

Joy [protected]@[protected]
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