| Address: | North Goa, Goa, 403001 |
Dear sir/madam
I purchased a denim jacket on 15/02/2019 from offer clothes at discounted price. When i asked the sales girl about exchange policy, she informed me i can exchange the items, but she never informed me that on exchange i will be charged for full mrp even on clothes kept under offer. When i went to exchanged the goods on the same day, they charged me full mrp even though i had picked the clothes kept under offer in exchange. Upon argument they showed me terms and conditions written behind the bill which is written in such a tiny fonts which is not visible to naked eyes without using a magnifying glass. Finally i told them to keep all the clothes i had purchased and didn't ask for refund too. They kept it happily with no regret saying thank you sir.
I have purchased couple of times from the same store and i had liking for ucb clothes for my kids. However, the attitude o[censored]ntrained and unqualified staff at the store gave me a bad experience and i felt i am cheated by ucb store in panajim, goa.
I request the company to look in to the matter.
Store name: benetton india private limited, goa unit no 2, ground floor, near coffee cafe day, panaji - goa. Gstin:30aaacd1013f1zr Was this information helpful? | 
