Address: | Faridabad, Haryana, 121003 |
I wish to complaint about a jeans from your outlet sector 35 crown interiorz.
[protected] is my contact no. Which is updated with my purchase at your store and contact no - for call [protected].
Since i purchased the product and after each wash the color was getting diminished/faded.
I visited at your outlet with same complaint to return the product on 6-feb-2018 and they assured me sir you drop your product and it will be exchanged within a week or less but we need some necessary approvals will get back to you for next visit to select a product.
One week later i again visited to outlet and they told, we haven’t got the necessary approvals and will be done in next few days. Note: there wasn’t any call given to me.
Again i visited to store almost 1 week later got the same response again. Again no one called me
Again i had visited to store on 03-march and same response also no one updated me on this.
On 17-march when i visited - no one called me, it was really shocking when they denied and said it is due to bad care by customer and product cannot be changed/returned.
I look forward to hear from you shortly. Was this information helpful? |