Address: | Vadodara, Gujarat, 390003 |
Heya i have an issue with one of your retailer here in vadodara, gujarat, india whose store is in inorbit mall, gorwa.
I bought 5 apparels together on 4/5/17 and at that time i told them that i am flying to dubai so if there will be any change in the merchandise i will come back and ask for replace the salesperson informed me that if you don't remove the tag we can do that and so i also agreed upon at that time they did not inform me any time limit that you need to come in these many days and also did not tell me that when you purchase in scheme you cannot replace it.
Today when i returned to the store they simply denied for replacing and told me that i am speaking lie.
I am a regular customer o[censored]cb and faced such an issue for the first time. I think this retailer of yours don't worry for your brand name and customer value.
I feel sorry that you will now loose one customer forever and my feedback for the brand will not be bad but for store definitely be bad.
I hope you understand my problem and find me a possible resolution. Was this information helpful? |
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