United India Insurance Company [UIIC] — car insurance claim not being settled over 41 days

I have my personal car insurance from united india insurance, done through policybazaar.com.
I met with an accident on 21st nov, 17 nearby patna (Bihar)
After enough efforts i got survey arranged and finally car repaired by 17th dec, 17 on 17th i made all payments and collected my car. Next day itself i send all relevant documents and bill along with money receipts to concerned team. Bill amount is huge around 1.2lakhs
Till date my claim reimbursement not settled. To add to it nobody informing the details about the claim refund status.
I tried to contact officials but they are not responding to phone calls nor mails.
Policy no.[protected]
Please tell me what to do. Policybazzar also contacted but they are clueless.