United India Insurance Company [UIIC] — payment of insurance claim not received

Address:	700051
Website:	[email protected]

I am a retired State Bank Employee and member of Retired Employees Medical Benefit Trust under Retired Employees Medical Benefit Scheme and having Insurance Policy No - [protected]P[protected] Policy B ) for sum insured Rs.3.00 lacs with UHID No-UIIC [protected] for Sri Manik Lal Ghosh (myself) and [protected] for Sm. Bani Ghosh (wife)

I have submitted 2(two) Medical Bills, one for claim amount of Rs.5672.50 for myself and other one for claim amount of Rs.2991.50 for Bani Ghosh ( wife ) on 08.11.2017 over the counter of person, name, Oindrila at the office of Insurance Company at State Bank of India, Administrative Office, Bidhannagar, Kankurgachi, Kolkata after approving the Bills from my pension paying Branch, Calcutta Airport Branch of State Bank of India.

Among these 2(two) Bills, only Bills for Claim amount Rs.5672.50 for myself has been paid and after deduction Rs.3947.00 credited to my account on 16.11.2017 but other Bill for my wife has not been paid. Both the Bills for Rs.5672.50 & Rs.2991.50 have been submitted at a time with one bunch, keeping my Bills at top & wife's Bill at the bottom.

I have enquired at Toll Free No, they said only one Bill for claim amount of Rs. 5672.50 has been found & that has been paid and they have not received any other Bill.

I have contacted at the office of Insurance Company on 02.12.2017 and advise the matter to Madam. Oindrila to whom I have submitted my both the Bills that I have not received the payment of second Bill of my wife. She checked only the records & told me you have submitted only one Bill the other Bill not has been deposited here and told me to make a phone on 06.12.2017, in the mean time she will search the records to see the Bills copies alongwith other papers. I have made phone on 06.12.2017 and asked him about my Bills, she again repeat the same talkings we have searched but found only one Bill which was already paid but nothing about my other Bills.

So, I request, please look into matter & arrange for the lost Bills & payment theirof.

The matter is extremely urgent.