United India Insurance Company [UIIC] — policy no : [protected]p[protected] : claim status pending from 17 months

Hi sir/team,

At utmost worst situation i'm forced to write this complaint for my car damage claim, which is pending since may 2017.

The accident took place in may 2017, where the entire car got damaged. Earlier i submitted the full quotation from chevrolet workshop for around 7.3 lakhs.

However, the counter claim amount which was offered to me was around 3-4 lakhs. Since i was in financial crisis, i was not in the situation to add another 3 lakhs for getting the car repaired.

Later after few discussions with the rm and the surveyor, i was told that company will process a cash loss refund in which i would get a lump-sum amount and i can get the vehicle repaired anywhere i want.

Now, this story has been dragged over the period of 17th months. Initially i was told there were 3 rm's has been changed during a phase of 6 months.

Later, in every week or 2, i would get a new demand for some or the other new documents. Finally i have submitted all the below listed documents to the surveyor.

Its my humble request to get my claim processed at the earliest.

Details :
Car : chevrolet cruze - ka - 51 - mb - 7749 - white
Accident date : 5th may 2017
Policy no : [protected]p[protected]
Documents submitted : rc copy, policy document, rc & dl extract, photos of accident, fir copy, bank noc letter, cash loss form

Surveyor : mr krishnamurthy

Regards,
Amrita rajkumar sharma