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UniverCell Telecommunications Complaints & Reviews

2.7
Last updated Mar 7, 2021
Complaints 237
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127
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UniverCell Telecommunications Phone Numbers

Phone
+91 485 283 4042
11
7
Mobile
+91 81 2982 2279
5
3

UniverCell Telecommunications Website

UniverCell Telecommunications Head Office Address

No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha
Ernakulam
Ernakulam District
Kerala
India
686661

UniverCell Telecommunications reviews & complaints(237)

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Address:Chaitanya Telecom, IInd Floar, Raghunandan Complex, Bhagwa Chowk, Dhule

The Just Dial employees of the company did not take the money and did not give the service due to cheating and trapping
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Sainath Bharadwaj
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cell phone purchase

Address:560066
Website:www.univercell.in

Hi Team,

Myself Bharadwaj GVS, an IT employee working in TCS, Bangalore. I had a pre-booking on[protected] for Redmi note 5 pro Mobile in Univercell Communications, Vijayawada Branch, Andhrapradesh. For that I have paid Rs.2000/- as advance and they assured to refund the advance amount I paid as advance in case if I don't want the product. I took the contact number of the store manager whom I have paid the advance. After a...
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dip.san71
from Bengaluru, Karnataka
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inapproriate pricing in store

Address:560095

Mps telecom retail pvt univercell #8/a, khb colony, 5th block koramangala.

Today 23rd the october i visit unvircell to purchase a hand set for myself. The price qouted online was 10499 and the store quoted the price of 11599. When i asked why is the difference in the amount the response i got that was a promotional offer and the new price is 11599. I spoke to the store manager mr mahtab ahmed cotact no ([protected]). He stated...
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Sampath Gautham
from Chennai, Tamil Nadu
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bad shop retailer

Sir,
Recently i brought 1 honor jolly 2 plus from universal mobiles ambattur

That time due to some offer 1 headset is free with it

Retailer said he will give it in few days as it is not in current stock

And it is nearly 6 months from the date i bought the mobile phone
The retailer is not at all responding
Very rude behavior

I hope you will take the necessary...
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B
Billu JaCk
from Thiruvananthapuram, Kerala
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cash back

Address:Bangalore Urban, Karnataka

I bought an iPhone 6s from MPS TELECOM RETAIL PRIVATE LIMITED, Marathahalli Bangalore. Which is authorised UNIVERCELL Store .. When I was purchasing my phone manager of this branch told like you will get 3000 Rs Cash back after 90 days sir.. Sure you will get then come to our shop and ask me directly like this he was telling but still I didn't get my cash back amount of 3000 and if I got that branch they are telling like old manager IMRAN...
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Harikrishna Reddy Midde
from Hyderabad, Telangana
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Cheating customers by making false promises

Address:500081

I purchased a samsung galaxy s8 mobile from univercell madhapur, hyderabad. There was brand emi option for my phone. But when they tried to convert my phone into emi, it was showing as invalid emi. The reason for it is they used this mobile emi for converting another brand mobile into brand emi's. They promised me to convert my phone into brand emi's in two days if i purchase the mobile by normal sale today. They swiped my credit card as...
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K
kavitha selvam
from Chennai, Tamil Nadu
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Fooling customer with free offers at Thoraipakkam

Address:Chennai, Tamil Nadu, 600069
Website:Www.univercell.in

This is kavitha ([protected]). I have purchased vivo v5 mobile in thoraipakkam univercell on march 3 2017. During purchasing, they brain washed nicely like we will provide you free selfie stick and speaker for this mobile. So, finally we bought this mobile without offers due to unavailability of selfie stick n speaker. They said like after one week you can come n collect it madam. So, we accepted their words.

Actually, i'm following...
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R
Rohan Hazarika
from Bengaluru, Karnataka
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Iphone Original charger

Address:560095
Website:www.univercell.in

I bought an original Iphone charger on 29/12/16 from "Shop No.#26, Ground Floor, Ganapathi Temple Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095" @1200 rupees after asking for 300 discount and the charger given to me was found to be duplicate one. I got to know about it when it got damaged twice within two months. Now when I went yesterday (18/02/17) to replace the charger, the person at univercell is telling that the accessories...
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satvista
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double swipe down and twice the amount charged

Address:607001
Website:www.univercell.in

I purchased a samsung j2 (6) worth rs.9700 from univercell showroom (Mps telecom retail private limited) in manjakuppam, cuddalore, tamilnadu - i paid via debit and upon purchase the dealer swiped by card twice as the first time he did not get proper receipt but it was later found out that both the transaction have happened and twice the amount got debited. I immediately approached the dealer and he apologized for the mistake at his end and...
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P
peddipeddi
from Mayiladuthurai, Tamil Nadu
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UniverCell shop staff

Address:600034

Dear Team,

Today[protected] I bought samsung j2 mobile when I ask about offers, sales man was told me present no offers but I will install free antivirus software which is worh 1000 rs for that I agreed and I bought Tha Mobile after payment, another person came and he is saying we have one Offer fr u it's 2000 rs antivirus software, u bought Mobile Thatsy we reducing 50% so Just pay 1000 rs I will install it after that...
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gurunathan_dhanapal
from Bengaluru, Karnataka
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Samsung S7 Edge overheating / Hanging and Touch issue

Address:600005

Hello Team,

Good day to you!

Samsung S7 Edge: Overheating / Hanging / Touch Issues - Ticket Ref No: [protected] and Bill No. [protected]

I am really disappointed with your service and please find attached the job sheet for your reference to understand the background of this request.

I am facing number of issues includes Over-heating issues, Touch issue and display issue ( Samsung...
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Swaroopkumark
from Mumbai, Maharashtra
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Pathetic customer service

Address:560038

Dear concerne,
I visited your store to buy a samsung galaxy a5 actually i preferred black colour but they gave me gold colour mobile. They told they won't have black colour mobiles overall in india. I paid 400 extra for my tempered glass but they dint fixed properly.
I asked them on the first day they told once the mobile get heat it will fix automatically.
Again i went to pick my mobile mill i asked them to change and...
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E
elisavani
from Thiruvananthapuram, Kerala
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Phone delivery delay since 1 month

Address:605001

I have bought a mobile at pondicherry univercell m. g street branch a mobile zen for 3500 inr and it fell down on the floor and there was a crack on the screen. since i paid they refused to get it back and they told they will repair it and give me in 7 days now 1 and half month gone i didnt get my mobile. no proper response they dont even reply my calls. they dont even respect the client and me as a woman. so i decide to go to consumer court...
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santhi asokan
from Ariyalur, Tamil Nadu
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Heating

Address:Perambalur, Tamil Nadu, 621104

I bought mobile on 16.04.2016 J7 model. but while charging it will be very heating and charger also very heating. then i go to service centre they put software. again problem comes then i contact to customer care, they solve it by remote. Again it will heating. so i want replace my mobile. service centre peoples are not give certificate immediately. they told you will come after two days. I will be very disturbed for the past 15 days....
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Sk Azad kalam Azad kalam
from Bengaluru, Karnataka
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Provident fund

Address:600086

Good Morning Sir, MY Good Name Sk Azad kalam. i joined in February in 2012 i got offer letter in 21 Aug 2013... i work 3 years in univercell, in Nell ore Andhra pradesh branch i region my job in[protected]... i submitted my region letter to my manager with my id card, letter, also, now i fighting my provident fund amount past 2 years with company, i send minimum 10 times provident fund documents to Hyderabad head office, now to Chennai head...
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V
visalachi
from Chennai, Tamil Nadu
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Handset replacement

Address:Chennai, Tamil Nadu, 600028

Dear sir/madam, I bought a new mobile in univercell parrys branch at chennai. I know if it was damage or defects definitely I ll go to service centre but it has battery tightness less also shakes so it gets switch off after restart, So I asked the employee to replace but the answer was irresponsible also guilty. I showed him he also realized handset has same.it is their responsible to replace so they are cheating my lord pls take action...
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manikanta kota
from Bengaluru, Karnataka
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Paid money for insurance but not claimed

Address:Bangalore, Karnataka, 560029
Website:univercell

Hi, this is manikanta from bangalore, i have bought a mobile in univercell store and when i bought the mobile they said the money which i paid ie 15500, is including the insurance money and the same mentioned in the mannual receipt . but when my mobile got damaged after 6 months i thought i had a option for insurance and think to claim it. the store people said that i need to bring the computer generated receipt, i went to univercell...
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Suresh Kalaivanan
from Chennai, Tamil Nadu
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Price inconsistent and no correct information to the customer

Address:Chennai, Tamil Nadu, 600006

Hi, My name is suresh and i went to univercell sync (chennai - Nungambakkam branch) to buy LG G3. When i called first they said the price was 25k. later when i went there they said the rate changed from 25k to 29k. after some negotiation they accepted to 28k but free gift of bluetooth headset and 0% emi on my credit card. I left the showroom as i had to discuss with my friends about that. after an hour when i went back they said the price...
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Sathish Kumar Eral
from Bengaluru, Karnataka
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Fake insurance

Address:Bangalore, Karnataka, 560076

Dear People,
My self is VIjay Raj.

I have purchased Samsung Grand Prime on Dec 2014, Its a good mobile. I lost mobile on June 30th 2015, in Bangalore. I have claimed a insurance for the mobile which i have purchased a M- Care pack for Insurance. I have raised a complain on July 1st, 2015. Till date I called for the update but no response & no proper answer, some people said your not eligible for the Insurance, then...
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N
Nagarjuna G.D
from Bengaluru, Karnataka
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Mobile Phone

Address:560022

I had purchased mobile at univercell mobile yeswanthpur Bangalore with insurance and Univercell Total care. later my phone was damaged in accident so i went to the store with phone and document of bill for claiming repair on the phone but the exclusive suggested to claim thief insurance on the mobile where u can get the claim earlier than claim for repair.finally no claim was received and mobile was also not repaired. with the 2 insurances...
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