Universal Infowiz — faulty process, no commitment, all excuses

Sep 16, 2018

Updated by Shivjeet Rajput Just 2 points to add:
1. I have started working with an LPO. So I have got complete understanding of foreign projects. Foreign Companies do not give details of their customers as they are highly valuable. Customers, up on knowing from where the details have been leaked, can sue those companies and penalties are heavy. Just take the case of facebook. So a genuine BPO project will be the one where you get limited access to data i.e. the server will be outside India, you can only see data and work on it but under no circumstances copy that data. Moreover, forget that you can get data of a foreigner, his address, phone no. etc. for a genuine work like his data entry. Now it seems funny to me what I was doing. It is a complete non-sense work. When people ask me about a genuine BPO, I request them to invest that money somewhere else such as on their families, themselves or donate it to poor if they really want to throw it away.
I am not against a person or a company. I am against this culture of making people fool in the name of outsourcing and BPO work because I have been cheated thrice.

2. Regarding the authenticity o[censored]niversal Infowiz, I welcome you to get fooled like me and then share your experience.
Regarding a 'genuine' person in Karnataka who has been planted by this company (after reading my comments on this website), here is the method to verify his authenticity:
You will be welcomed to visit his center. When yo go there, the 'genuine' person will tell you that he receives regular payments from the company and project is genuine. Few things to notice- the amount which is credited in his account, which he will show you as the payment received, will be transferred back to the original or another account of the 'genuine' company in next few days but you will be able to only see the incoming amount. In simple words, it's money circulation process.
Look at the operators working there. If you have to invest 2 lacs somewhere, better to sit with some operators for 2-3 days and see the quality of their work. Because the 'genuine' person knows that you can talk to operators only for some time and in that duration, in his presence, you will not be able to assess the quality of their output. Spend 2-3 days with some of these operators, especially the slow ones, see the no. of records done and their quality. You will get the answer.