Universal Sompo — Amount deducted but policy not issued

I had tried to purchase one Universal sompo two wheeler policy throgh mintrpo. I paid using google pay on[protected], UPI ID[protected] to billdeskpg.[protected]@icic from [protected]@oksbi, . Amount deducted but policy not issued. I have taken another policy with the same company on 2.3.2021. with UPI transaction id[protected]. I request you to refund my transaction amount dated[protected], UPI ID[protected] immediately