[Resolved]  Universal Sompo — medical claim not active

Address:Coimbatore, Tamil Nadu, 641920

Dear sir
This year my mediclaim insurance march 18th expired. That date my renival amount paid at auto debit my indian overseas bank account your side also received my payment but not active my mediclaim so reniv to my policy and please take necessary action
I attached your side conformation message copy screen shot
Policy number 2817/58307654/01/000
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Mar 28, 2020
Complaint marked as Resolved 
Amount charged for the policy number 2817/58307654/01/000.. I received SMS from your side at the date 20/3/2020 as Dear Customer, We acknowledge payment of Rs 5745/- against your policy placed with us. Thanks USGI. Then today your side I received SMS regards payment through what's app.. But the policy is not renew till the date i have checked through website.. I didn't get I'd card also.. I need acknowledge ment for policy renewal and new I'd card.. please take further action and send to me new renewal documents to my address..
Universal Sompo customer support has been notified about the posted complaint.
Mar 28, 2020
Updated by Ragunathanp
Dear sir
This year my Mediclaim insurance march 18th expired. that date my renival amount paid at auto debit my Indian overseas bank account your side also received my payment but not active my mediclaim so reniv to my policy and please take necessary action
I attached your side conformation message copy screen shot
Policy number 2817/58307654/01/000
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    3rd Floor, K V V Samrat, 217/A, 3rd Main Outer Ring Road, Kasturi Nagar, Bangalore, Karnataka, India - 560043
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