Universal Travels — Complaint on your staff

Address:

614001

I had travelled by your bus on 21/5/2017 from Mannargudi to Chennai @ 9.45pm with 2 boxes of household materials which were kept in back side door of the bus. On the running, one of your staff compelled me to give 200/- for my luggage. ie; 2 x 100 = 200/-. But, I refused for that. Your staff got angry and delivered some bad words. Other passengers gave their support with me.So, I didn't pay anything. But, I got severe depression on this event. Other bus operators never asked amount for these small boxes yet. This was my first bad experience with your bus staff. Shall I use your bus here after? Think yourself.
PNR No: T8G3FCG dt.21/5/17