[Resolved]  Universal Travels — non ac bus provided instead of ac bus - universal travels

Address:	Chennai, Tamil Nadu
Website:	universaltravels.in

Dear sir,

I was looked for an a/c bus and i have booked the ticket. It is mentioned that the bus type as "tata a/c seater / sleeper luxury (2+1)". But the there is no a/c on running condition. I was at the boarding point by 12.45 pm before the boarding time 01.10 pm.

Can you please give me an explanation about why you didn't provide the bus as mentioned in ticket?

Based on your reply i will decide whether to move this compaint further as legally which is complaining to road transport corporation, transport ministry, consumer court, right to know information (Rti), district collector grievance, chief minister cell (Cm cell), prime minister's grievence, online social networks, etc. As i am a lawyer as well as a legal social advisor, i can able to forward this as legally.

I have captured all proofs like bus images, videos, attender's response video, passenger's feedback video etc.

I hope that you will give me a proper explanation in 2 days (48 hrs). If i didn't receive any response within the mentioned period of time, i will move further without any notice.

Thanks,