UPSRTC — regarding refund of money

1. User name — from guest login

2. Transaction date and time — msg came at 03:20 and 20/03/2020

3. Amount — 2618

4. Route — delhi to gorakhpur

5. Passenger name
1. Shivansh
2. Zeeshan

6. Journey date — 20/03/2020

There is almost 23 days still no reply came from there support side, i'm regularly mail to them.

Kindly check and revert me back.

Thanks