Urban Company — full payment made - work left unfinished

Address:B-168 Pocket 6 Kendriya Vihar 2 Sector 82 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304

My sony bravia led tv had display issue. I hired a technician through urban clap. Technician took my t. V for repair and returned back in two days as per his assurance. However, when he left from my home i noticed the t. V display wasn't fitted properly from left side post that i called the technician to come and check but, he never turned back stating unnecessary excuses.
Was this information helpful?
No (0)
Yes (0)
Aug 17, 2019
Updated by atiwar4
Booked another technician as advised by Urban Clap. He confirmed, the previous technician broke the side locks of t.v and cant be fixed now. Pathetic, i need this fixed..
Aug 18, 2019
Updated by atiwar4
No one has contacted me till now. Yesterday Representative from urban clap said the escalation Manager will contact...
Aug 21, 2019
Updated by atiwar4
Wow..my problem has been marked as Resolved and even I am not aware.. what a cheat... Two days back again a rep called have explained entire scenario (this was 5th time) i was explaining & then again same promise will call in the evening..since then nothing has been happened & no body contacted.. and guess what after reading this somebody will again contact and will again have to explain it.. seems like you people doesnt even log the complaint.. this is big Cheat and this is going to be escalated now to hire level in Urban Clap
Complaint comments 

Comments

I will give zero rating to urban clap. The t.v technician broke the side locks of screen while fixing the television. Pathetic

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1483
    Pending
    431
    Resolved
    502
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information