Urban Company — terrible service from uc and the professional they hired for me

Address:

Chennai, Tamil Nadu

I had asked for dry cleaning services. Firstly, the professional that urban clap assigned for me came 4 hours later than the time slot i had chosen for the pick up. And after that, even the delivery has been delayed continuously. It has been a week and i still haven’t received my clothes. The urban clap customer care is completely useless. Apparently, they can never “reach” the professional when i raise the concern. And the professional (Fabfresh) keeps postponing the delivery every day. It has been a terrible and frustrating experience to work with both, uc and fabresh.