[Resolved]  Urban Company — Bathroom cleaning

This is the second time I'm having problems with their bathroom cleaning services... The first time their agent came and poured water all over the plaster of paris and wood material and spoilt thousands of worth of property( for this they didn't resolve as their agent vanished) and this time the agents cleaned only floors washbasin toilet and demanded extra money(and again the agent vanished) and after all the walls dried out there were all stains over walls and mould formation... For this they gave me 550 rupees as a token of apology... Do they think people are dumasses.. what form of apology is that.. if you want to resolve it then do it by sending an agent and getting the problem checked and verified... What are u running a company or a magic show?
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Nov 25, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2022
Urban Company Customer Care's response
Hi Ajitesh.

We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.

Regards,
Team Urban Company
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