[Resolved]  Urban Company — complaint regarding refund of installation & gas filling

Address:Hyderabad, Telangana, 500003
Website:www.urbanclap.com

Hyderabad,
Date: 22/06/2018.
Urbanclap – worst service from urbanclap technician due to unskilled professional.

I am vidhi gupta.

I have hired 1 technician from urbanclap on 29th may 2018 his name is “luqman basha”. His service was not good due to his unskilled knowledge of air condition installation and gas filling. He has took installation charges rs. 1500/-, gas filling charges rs. 1900/- and also material charges rs. 3200/- totally i paid rs. 6600/-. But he was failed in ac installation and gas filling due to his unskilled work. I have hired 1 more technician from local and i paid again rs. 5000/- to local technician for reinstallation and gas filling.

I don’t have any problem with your material but i need refund of installation charges rs. 1500/-and gas filling rs. 1900/- totally i need refund amount rs. 3400/- due to your unskilled technician. I need genuine refund only. I don’t have any problem with your material and for that no need refund. My job no. 2208. I am calling to urbanclap since 20 days but dint get any response from urbanclap. They are telling again and again 24hr since 20 days.

Finally escalation team were committed me at 5:38 pm on 17th june 2018. They will refund the amount of installation & gas filling when i produce the local technician invoice to them for proof. After that i was sent them local technician invoice on 20th june 2018. After that i was called them on 20th june 2018 & 21st june 2018 regarding refund later they were irritated me and told me. They will not refund the amount of installation & gas filling.

I am requesting to consumer complaint team please take action against to urbanclap and get it closed to cheated the customers.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2018
Complaint marked as Resolved 
1) I need refund of Installation & gas filling immediately by Urbanclap 2) Escalation entire team is irritating to costumers please take serious action on them [email protected], Toll Free: 18605000020. 3) Any User need resolve their complaint to consumer complaint as fast and easy as possible to solve our problems which has facing problem by Urbanclap.
Jun 22, 2018
Updated by Ramtulsi
Hyderabad,
Date: 22/06/2018.
Urbanclap – Worst Service from Urbanclap Technician due to unskilled professional.

I am Vidhi Gupta

I have hired 1 technician from urbanclap on 29th May 2018 his Name is “Luqman Basha”. His Service was not good due to his unskilled knowledge of Air Condition Installation and gas filling. He has took Installation charges Rs. 1500/-, gas filling charges Rs. 1900/- and also material charges Rs. 3200/- Totally I paid Rs. 6600/-. But he was failed in ac installation and gas filling due to his unskilled work. I have hired 1 more Technician from local and I paid again Rs. 5000/- to local Technician for reinstallation and gas filling.
I don’t have any problem with your material but I need refund of Installation charges Rs. 1500/-and gas filling Rs. 1900/- totally I need refund amount Rs. 3400/- due to your unskilled technician. I need genuine refund only. I don’t have any problem with your material and for that no need refund. My Job No. 2208. I am calling to Urbanclap since 20 days but dint get any response from Urbanclap. They are telling again and again 24hr since 20 days.

Finally escalation team were committed me at 5:38 pm on 17th June 2018. They will refund the amount of Installation & gas filling when I produce the Local Technician Invoice to them for proof. After that I was sent them Local Technician Invoice on 20th June 2018. After that I was called them on 20th June 2018 & 21st June 2018 regarding refund later they were irritated me and told me. They will not refund the amount of Installation & gas filling.

I am requesting to consumer complaint team please take action against to Urbanclap and get it closed to cheated the customers. If you will unable to reach my mobile No. then you can drop the mail with your contact Number to these Mail ID’s: [protected]@gmail.com & [protected]@gmail.com

Address:
UrbanClap Technologies India Pvt Ltd,
4th Floor, Plot 76, Prabhavati Plaza Landmark,
Besides Image Gardens Function Hall,
Jaihind Enclave, Madhapur,
Hyderabad, Telangana 500081.

Thanking You Sir/Mam,

Yours Faithfully,
VIDHI GUPTA,
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1479
    Pending
    436
    Resolved
    496
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information