Urban Company — My property was damaged during the service

Address:

01, SHREE SAHAYYA ELITE, BEHIND HOTEL GARDEN, PANVEL 410206.

Date of Incident - 31 March, 2022
Address: office - 101, SHREE SAHAYYA ELITE, BEHIND HOTEL GARDEN, PANVEL 410206.
Client id - not provided, service Provider Person Name – Mr. Vijay Prakash
I called to Urban Company to air condition serviced. Four A/C Service Has Been Booked, three split and one window on 31 March 2022.
He has done three water servicing out of which one split ac was not working after water servicing and it was dead. other window in my cabin was creating a big noise and after few hours it become dead. when we asked Mr Vijay Prakash, he argued with us and try to run away without refitting the split ac. He was very arrogant and misbehave with ladies’ staff. there after we contacted urban clap, and they promised to send another person and told us to let him go. but no one turned from your side till next three days, so we called another ac service person – DEEP SING - from comfort air-cool.

As Per His Observation Vijay Prakash has damaged the pcb board of reception Hitachi window ac and motor of split Hitachi ac due to short circuit due to water. he has replaced the pcb board of window Hitachi costing rs 3500 incl of labour charge and repair the motor of split ac of rs 2300 incl of labour charge.

Both Above Ac Was Working Smoothly And Perfect Before Your Person Arrive To Office .

So Both The Ac Damaged Was Done By Mr Vijay Prakash And Urban Clap Has To Compensate Me Total Of Rs 3500 + 2300 = 5800 And Additional Compensation Of Rs 4000 For Harassment And Wasting My Man Hours Behind Urban Clap And His Person Mr Vijay Prakash .

Kindly Pay The Compensation Of Rs 9800 Immediately To My Account .
All Related Photographs Along With Bill Of Repair Of " Comfort Air Cool “ Is Attached Here With.

Abhinay Jogi