[Resolved]  Urban Company — Non commencement of paint job even after paying booking amount a month prior

Address:D304, Vivek Vihar , sector 82, noida, Gautam Buddh Nagar, Uttar Pradesh

Booking supervisor- Abhijeet- mobile number- [protected], booking amount- 16703/- paid on 22 march.
Commencement date- 05 April
Change in date - on 02 apr, app was not showing any date before 22 apr. However, at the time of booking had conveyed to the supervisor about urgency of work and hence requested for work to commence by 10 apr. Supervisor helped and painter ( Sameer/ -[protected]. Came and took the start otp through phone as I am a working lady and did not bother to convey to caretaker /not even called me.I informed supervisor - Abhijeet and called the painter, he said he had started work at another place.
— Mailed with details - [protected]@ urbanclap.com, from my email - [protected]@icloud.com.-// no response.
-/ called on non responsive helpline[protected].
Still waiting for work to commence and no one has spoken as well ( my registered number - [protected]).
Plz help
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 18, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2022
Urban Company Customer Care's response
Hi Anubha,

Please accept our sincere apologies for the instance. We are getting this looked upon for you and our team will connect with you in a short while.

Regards, Team Urbancompany
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1479
    Pending
    436
    Resolved
    496
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information