[Resolved] Urban Company — Poor service quality of Sofa and carpet cleaning
I have booked service for my sofa cleaning and the professional has used some chemical which destroyed the whole leather of my Durian Philly sofa of 1 lakh. Now repair cost is 35K and as per complaint given to company they have damage policy of 10K. Now let me know who will bear the cost. This is height o[censored]n-professionalism.
I have already done complaint to UC but nothing has been done so far. its been more than 2 weeks now.
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Jul 15, 2022Complaint marked as Resolved
No resolution yet
Urban Company customer support has been notified about the posted complaint.
Jul 10, 2022Urban Company Customer Care's response Hi Niresh,
Please accept our sincere apologies for the instance. We are getting this looked upon for you and our team will connect with you in a short while.
Team Urban Company
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