[Resolved]  Urban Company — Refrigerator damaged by the technician

My refrigerator was damaged by the technician to such extent that now fridge company is denying warranty because of the repair done by the urban company's professional. I've raised this issue multiple times with the customer support but they're ignoring it. There's no help from Urban Company. The fridge had cost me almost ₹ 1 lakh which is now sitting idle in this extreme heat.
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Jul 23, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2022
Urban Company Customer Care's response
Hi Varsingh,
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.
Regards, Urban Company
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