Urban Company — service cancelled without information | |||||
Had a booking on 10dec.[protected]@2:30.. Spoke to d concern person @2pm.. Providing the address details.. Provided them the alternative no. As well if at all m not reachable to d registered no. Without any information without any further contact my service was cancelled... @4:10 wen i am writing this complain i am yet to get any mail confirmation on d cancellation of service. They are just fooling around with their customers Was this information helpful? | |||||
 1 Comment | |||||
Comments
I had booking at 8:30 am but I get message at 7;30 apologizing for their delay. And when I check back my booking it got cancelled. Ppl will be having commitments. What if they cancel like this. If they don't have enough staff for the selected slot they shouldn't allow to book the slot
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
1483
Pending
431
Resolved
502
161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
View all Urban Company contact information