| Address: | www.urbancompany.com |
This has regards to my most recent booking for electrical work done at my in-laws place thru urban clap.
Following is a candid feedback for the services provided by your electrician mr. Suman dutta :
We are very disappointed with the pricing of the services. This is not an appropriate way to rip off customers during lockdown periods. I have hired him before and confided in him to do a good job. His work is fine, but the materials procured by him from the market were too expensive, which could have been solved easily by me if i knew a shop in close proximity to the serviced address. He made a good cut by overcharging my folks on the materials procured by him.
In terms of the work done by him, the major rip offs were in regards to un-installation of old led panels for tube lights and fresh installation of led panels with tube lights for which we felt grossly cheated. Switchboard cleaning and repairing was another major area where we felt cheated.
We have been charged extra upto 5 bulb fitments whereas there were only two bulb replacements done. Drill hole and hang pack of two was also a blatant rip off as i am not sure what exactly did he do. The work happened in my absence as i could not attend to this errand owing to my personal commitments.
It happened at my in-laws place where both my in-laws are not aware of most of the electrical work. He took complete advantage of them being naive to the technicalities of the job. This is very unbecoming and unfair.
Such malpractices should be condemned with proper disciplinary action against such individuals who call themselves professionals to be initiated by uc at the very behest. I am grossly disappointed by uc. It is visibly apparent that you guys are creating a dent for your reputation because of such crooks who try to make a fool out of naive individuals. Honestly a work of this nature could have been done at less than half of what he charged my folks today.
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